Shipping policy

At House of Saffron, every order is carefully prepared and beautifully packaged with the attention it deserves. We work with trusted delivery partners to ensure your purchase arrives safely and promptly.

Delivery Partners

We ship with:

Fargo Courier for deliveries within Kenya.
DHL Express for all international orders.

Delivery Locations

We are pleased to deliver worldwide, including:

Kenya
United Kingdom (England, Scotland, Wales & Northern Ireland)
Europe
United States
Australia
Many other international destinations

If your country is not available at checkout, please contact us and we will do our best to assist.

Shipping Costs

Shipping charges are calculated at checkout based on your delivery location and the size of your order.

Order Processing

Orders are typically prepared and dispatched within 1–3 business days.

Once your order has been shipped, you will receive a Shipping Confirmation email containing your tracking information.

Please note:

Orders are processed Monday to Friday.
We do not dispatch orders on weekends or public holidays.
During busy periods or holidays, dispatch times may be slightly longer.

Tracking Your Order

Every shipment includes full tracking.

Once your parcel has been dispatched, you can follow its journey using the tracking link provided in your shipping confirmation email.

Some orders may be shipped in more than one parcel. If this happens, you will receive tracking information for each shipment.

Estimated Delivery Times

Kenya

1–3 business days

International (DHL Express)

3–7 business days*

*Delivery times are estimates and may vary depending on the destination.

A Thoughtful Touch

Every House of Saffron order is thoughtfully wrapped and carefully prepared before leaving our studio. From the moment it is packed to the moment it arrives at your door, we hope your parcel feels as special as the piece inside.